Privacy policy

 

This Privacy Policy outlines how SoulCode Kenya collects, uses, and protects your personal information when you visit or make a purchase from soulcodekenya.com (the “Site”).

Information We Collect

When you browse the Site, we automatically gather details about your device including browser type, IP address, time zone, and cookie data. We also track how you interact with our pages, products, and referring websites. This is referred to as Device Information, and it helps us improve your experience and enhance site performance.

If you place an order or attempt to do so, we collect your name, billing and shipping addresses, payment details (such as credit card info), email, and phone number. This is categorized as Order Information.

Collectively, these data points are called Personal Information.

How We Use Your Information

We use your Order Information to:

  • Process transactions and arrange for delivery
  • Communicate regarding your order
  • Screen for fraud and ensure secure shopping
  • Share updates and promotional offers based on your preferences

Your Device Information helps us:

  • Detect and prevent fraudulent activity
  • Understand user behavior to optimize the Site
  • Measure the effectiveness of marketing campaigns

Sharing Your Information

We partner with trusted service providers to operate our online store (including platforms like Shopify and analytics tools like Google). These providers may access your information solely to support SoulCode Kenya’s services. You can learn more here:

We may also disclose your information if required by law or to protect our legal rights.

Targeted Advertising

We may use your information to deliver personalized ads via third-party platforms. You can manage ad preferences or opt out using these links:

Your Rights

If you're a European resident, you may:

  • Request access to your personal data
  • Ask for corrections, updates, or deletion

We process European customer data to fulfill contracts and pursue legitimate business interests. Note: information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain your order records unless you ask us to remove them. This helps us maintain service quality and support future purchases.

Policy Updates

SoulCode Kenya may revise this Privacy Policy periodically to reflect changes in operations, legal obligations, or industry standards.

Contact Us

To inquire about our privacy practices or raise concerns, please reach out via:

📧 Email: soulcodekenya@gmail.com
📍 Mail: SoulCode Kenya [Re: Privacy Team]
Box 40754, Nairobi, 00100, Kenya